Try opening a website to see if the internet connection is working properly. Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the Select Standard TCP/IP Port, and then click New Port. In Windows, search for and open Printers & scanners.Ĭlick the name of your printer, and then select Manage. On the Network Configuration Page, find the printer's IP address. On the printout, find the Wireless Status, IP Address, Subnet Mask, Default Gateway, and URL.Īdd a printer port to Windows that matches your printer's IP address. Laser NS and Neverstop Laser printers: Press and hold the Resume and Wireless buttons for 3 seconds.ĭeskJet 60, ENVY 60, and Tango printers: Touch and hold the Information button until all control panel buttons light up, and then touch the Information and Resume buttons at the same time. LaserJet printers: Press and hold the Wireless button for 10 seconds or until the Ready light blinks, or go to the Wireless menu and select Wireless Network Test. Most inkjet printers without a control panel menu: Press the Wireless and Information buttons at the same time, or press the Wireless and Start Copy Black buttons at the same time. Inkjet printers with a control panel menu: Open the Wireless, Network Settings, or Setup menu to locate the list of available reports.

Print a Wireless Network Test Results or Network Configuration report. Print a Network Configuration or Wireless Network Test Results Page, and then use the information on it to connect your printer

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